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Payment not received

Hello, one of your support told me that we get paid this month's 1st week but still, I did not find any. Can you check it for me?

I am not add my bank account details

I am not add my bank details and I am mail so many time but no reply from @bitlabs Team so please cheak and solve my problem as soon as possible.

Did not get credit for completing a survey

Respected Sir I completed a survey in rewardingways.com offerwall of bitlab of 88 points but did not get credit till now .Kindly see that I get my credit as soon as possible

Payment issue

Dear sir i haven't receive my payment of August and i have setup all details

Indian market

Hi! Is India allowed for surveys? What eCPM is in Indian market?

Wrong direct after survey complete with API integration

After a user successfully completes a survey (complete is displayed at the panel) he/she is redirected to the screenout page of BitLbas or the custom screenout page of the publisher

Profile Completion and User IP

Why in BitLabs is often that user need complete profile repeatly ? I think that after change IP profile must be complete again (maybe I am wrong) for me it is not problem but I detect that last days users, especially Indonesians users enjoy this "trick". They changing IP (usually in airplane mode on phones) and doing same surveys repeatly I start banning this type of users. I think it is not problem for survey provider how you but I dont like it and you have chargebacks... so I rather ban them But I think this is not good and it is bug because profile is connected usually (in main part of offerwalls) with user ID, not ?

"Your country is not supported" message

Hello, I've received "Your country is not supported" message for Slovakia. However, I know that you support this country. Could you please check this?

After completing a survey on the Coinadster website, the user gets redirected to Firefaucet website

My user opened bitlabs on my coinadster website (app id 453), filled profile and after it when he started complete the survey he was redirected to Firefaucet website. Here is the screenrecording https://www.icloud.com/attachment/?u=https%3A%2F%2Fcvws.icloud-content.com%2FB%2FATITFZXwUl62QBqX-1xrY0d97V8cARf5lptvxApYI3B7Mn6e_2gMjg97%2F%24%7Bf%7D%3Fo%3DAjwoZ5Ady-7ut7kDkuTIgG4k8jPzYI1paKVL-nLtxAoG%26v%3D1%26x%3D3%26a%3DCAogme56XB62aOhp_0kWGP6dn1BC3CzVAKzd0bGnU8MylCgSeBCJ57mn_C8Yife0-4UwIgEAKgkC6AMA_1OhlRhSBH3tXxxaBAyOD3tqJtglHMNyIBsJXMKD9RoosQAVCQ4_kcAwv3BtHakYKV_ndMmECHIkcibV2oEdPUEBCARnCcWjywpIbtK3qiPa90mILm5Rfn0Y_rv5CtcXig%26e%3D1650868435%26fl%3D%26r%3D74082EF2-0468-4DBF-8690-EABE7F2EEB3C-1%26k%3D%24%7Buk%7D%26ckc%3Dcom.apple.largeattachment%26ckz%3D14C46881-F996-4558-8CA3-BFD49C420CC7%26p%3D52%26s%3DUCM26l00txK5TGxT8uiK0uIAK24&uk=OYnQPExjJJF9tJ-Q5Fj2ug&f=weirdBitLabsIssue.mov&sz=31935498 He didin't receive rewards on our site after that It can be an issue with cache or cookies on the user side because he also completes surveys on firefaucet but it is at least interesting, so I wanted to check with you.